Beauty & Skincare

How Beautifect Increased RPS by 10.83% with Shoppable UGC Video on Shopify

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"Great asset to our website, and our account manager, Tijana cannot help us enough, she is great and really helpful! [..] We can show videos across our website without slowing it down."
Heather A.

About Beautifect

Beautifect is a UK-based luxury beauty tools brand founded by Dr. Tara Lalvani, designed around a single ambition: make professional-quality beauty simple enough for everyday life. What started as frustration with poor lighting, cluttered vanities, and tools that never quite delivered became a new category entirely. Today, Beautifect is an award-winning global brand available at Harrods, with more than 150,000 devices sold worldwide.

The hero product is the Beautifect Box, a portable makeup station that combines advanced LED lighting with an intelligent case design. It features five colour lighting environments, three brightness levels, a CRI 95+ rating for true-to-life colour accuracy, a distortion-free mirror, a magnetic 5x magnification panel, and a custom-engineered hinge that holds any angle. Cordless and rechargeable via USB-C for up to one month of use, it is built to work equally well at a hotel mirror, on a flight, or in the back of a car.

Beyond the Beautifect Box, the catalog spans the Glow Mirror range, the HeatSonic cleansing device, the LED Mask, professional brushes and tools, and a full lineup of travel accessories, all designed to the same standard: precision engineering, elegant form, and results that speak for themselves.

The Challenge

Beautifect sells products whose value is almost entirely experiential. A shopper reading that the Beautifect Box has a CRI 95+ rating and five lighting environments understands the specification. They do not, from a product description alone, understand what it means to apply foundation in light that truly matches what they will look like outside, or to finally stop guessing whether their makeup looks right. That understanding comes from seeing it happen, not from reading about it.

At price points between £149 and £349, the purchase decision carries real weight. Shoppers evaluating a luxury beauty tool are not buying on impulse. They want to know whether the product will genuinely change their routine before they commit, and a static product page, however well designed, cannot replicate what a five-minute demo or a real customer review in context can do. The gap between knowing a product exists and believing it is worth buying is wide in this category, and it lives on the product page.

The beauty tools market adds another layer of pressure. Cheaper alternatives crowd the category with similar-sounding claims, lower price tags, and enough surface-level credibility to create comparison doubt. For a brand built on the idea that design and engineering matter, the challenge is not just showing that the product works. It is communicating why it works better, and doing that convincingly at the exact moment a shopper is weighing whether to add it to cart.

The Solution

Beautifect implemented Videowise across multiple placements on their Shopify storefront, putting shoppable UGC video at every key stage of the customer journey.

On PDPs, a shoppable carousel beneath the Add to Cart button surfaces real customers using the Beautifect Box in genuine conditions: getting ready in their bedroom, at a hotel, on the go. Where product photography shows the device, UGC shows someone understanding for the first time why it matters. Testimonials answer the questions that hold hesitant shoppers back before they reach checkout.

On the homepage, a shoppable video carousel introduces the brand through customer voices from the first scroll, letting visitors watch and add to cart without navigating to a product page.

On custom landing pages, a hero video placement leads the above-the-fold experience with real customer stories rather than brand imagery, making the case for purchase before the shopper has scrolled.

The Results

Results were validated through controlled A/B testing on the PDP shoppable video carousel under Add to Cart.

  • Up to +10.83% revenue per session
  • Up to +5.92% average order value
  • Up to +4.84% conversion rate
  • Up to +2.68% orders

Shoppable UGC video delivered meaningful lifts across every core commerce metric. For a luxury beauty brand where purchase confidence is everything and the product's value can only truly be seen in motion, putting real customer proof at the moment of decision was the most direct path from interest to conversion.

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