Find answers to common questions about Videowise - setup, performance, integrations, pricing, and support.
Videowise is a Shopify video commerce platform for ecommerce brands and retailers that turns product videos, UGC into shoppable experiences driving measurable revenue. Videowise also powers an enterprise live shopping platform, unlocking net new video-driven revenue for your brand.
Videowise is built for ecommerce brands, Shopify and Shopify Plus merchants, retailers, and enterprise commerce teams that want video to influence sales, not just engagement. It is a strong fit for teams with UGC, product demos, creator campaigns, live shopping programs, large product catalogs, or a need to publish more video content without slowing down creative production.
Videowise brings shoppable video, live shopping, AI Clips, AI Studio, UGC management, creative library tools, analytics, and AI visibility into one commerce-focused platform, tying all your videos into measurable revenue. Instead of simply embedding videos on a site, Videowise helps teams create, organize, publish, test, and reuse video across the full shopping journey. brands can measure impact through A/B tests and reporting across conversion rate, revenue per session, orders, AOV, and attributed revenue.
Shoppable videos are interactive ecommerce videos that connect the products shown in a video to the buying experience. Shoppers can watch, explore product details, add items to cart, and continue shopping without losing the context that made them interested. For brands, shoppable video turns product education, social proof, and inspiration into measurable commerce moments.
Videowise shoppable videos can be used on product pages, homepages, collection pages, landing pages, blogs, mobile apps, email and SMS campaigns, Shop App, TikTok Shop, social campaigns, and live shopping replays. This helps ecommerce teams reuse high-performing video across the places where shoppers are already discovering, comparing, and deciding what to buy.
Videowise helps increase ecommerce conversions by placing useful video at the moments where shoppers need confidence. Product videos and UGC can answer questions faster than static images or copy alone. After implementation, brands validate performance with A/B testing and reporting across CVR, revenue per session, orders, AOV, and influenced revenue.
Yes. Videowise is built to support the scale and complexity of enterprise ecommerce. Teams can manage video across multiple stores, markets, campaigns, and large product catalogs from one platform, without creating fragmented workflows as they grow.Beyond publishing shoppable video, Videowise brings together Live shopping, AI-powered workflows, AI Visibility, UGC, and performance analytics. Enterprise teams can also measure the impact of video through A/B testing and metrics such as conversion rate, revenue per session, orders, and revenue.
Videowise is designed for performance on high-traffic ecommerce pages, including product detail pages where speed directly affects conversion. Videowise came first on this independent study of PageSpeed performance of Shopify Video Commerce Apps.
Videowise supports shoppable video widgets, product page video galleries, story-style widgets, quickshop carousels, pop-up video widgets, live shopping players, shop-the-look experiences, in-video forms, video quizzes, and other commerce placements.
Yes. Videowise is built for ecommerce scale and can help match videos to products across large catalogs. Teams can publish relevant video experiences across many product pages without manually embedding every asset one by one. For Shopify Plus brands, retailers, and multi-category stores, this makes it easier to test which placements lift conversion rate, revenue per session, and orders across different product groups.
Yes. Brands can use and imoport existing UGC, TikToks, Reels, product demos, testimonials, livestream recordings, creator videos, and campaign assets. Videowise helps organize those videos, tag products, make the content shoppable, and publish it across onsite and offsite experiences so valuable creative keeps supporting product discovery and sales. Migrate all your content from Dropbox, Google Drive in 1-click too.
Live shopping lets ecommerce brands sell through real-time video experiences where shoppers can watch, ask questions, see featured products, and buy during the show. It works well for product launches, tutorials, influencer events, styling sessions, and seasonal campaigns because it combines education, community, and checkout in one experience. Tibi, for example, used Videowise Live Shopping to turn Style Class content into a measurable sales channel, generating more than $2M in direct sales.
With Videowise, brands can run live shopping simultaneously on their website, mobile app, Shop App, and social channels such as Instagram, TikTok, Facebook, YouTube, Twitch, X, and LinkedIn. You can create one live event and distribute it across the channels where your audience already spends time, while still keeping commerce connected to your brand's owned shopping experience.
Yes. Live shows can become shoppable replays after the event ends. Brands can also repurpose strong moments into shorter clips for product pages, ads, email, social, or landing pages.The best demos, styling advice, and customer questions can keep influencing purchases long after the original broadcast.
Yes. Videowise live shopping supports multi-host management for brands running shows with creators, affiliates, internal teams, or multiple presenters. Hosts can have their own dashboard to launch live shows, manage their activity, and work with commission-based selling.
Yes. Videowise can support private live shopping shows accessible through a magic link. Brands can use private shows for VIP drops, invite-only launches, community events, wholesale previews, internal sales enablement, or segmented customer campaigns where the experience should not be fully public.
Key Moments automatically finds strong moments from a live show and turns them into clips that can be used on product pages. Instead of asking a team to rewatch a full stream and cut assets manually, Videowise helps surface the parts that explain, prove, or sell the product best. Those clips can keep improving PDP conversion after the event.
Yes. Products can be featured and made shoppable inside the live shopping experience, so shoppers can explore items and buy without leaving the stream. This turns a livestream into a revenue channel, especially when hosts demonstrate products, answer questions, and use our gamification tools to drive purchases. Teams can measure live shopping by orders, revenue, conversion rate, product clicks, and replay performance.
Videowise supports RSVP flows, onsite banners, pop-ups, email and SMS reminders, social distribution, audience segmentation, and post-event replays. Brands can build attendance before a show, capture demand while it is live, and follow up with shoppers based on what they watched or clicked.
Videowise provides live shopping analytics for viewers, engagement, clicks, conversions, revenue, product performance, and show-level results. These insights help teams understand which shows, hosts, products, offers, and moments are driving commerce. The goal is to connect live shopping to conversion rate, revenue, orders, and revenue per session, not only to views.
Videowise AI Studio helps ecommerce brands create product videos from images without a traditional shoot or heavy editing process. Teams can generate image-to-video assets, lookbook-style videos, 180-degree product videos, PDP gallery videos, and shoppable creative for campaigns. It gives brands a faster way to produce more video when product launches, catalog growth, or testing needs outpace production capacity.
Yes. Videos created with AI Studio can be connected to products and made shoppable through Videowise. That means AI-generated creative can move directly into product page galleries, shoppable widgets, ads, email, social, and other ecommerce placements instead of remaining a standalone asset.
Videowise helps brands collect, organize, search, manage rights for, and repurpose UGC and creator content. Import UGC from TikTok, Instagram, creators, customers, and turn them into shoppable videos to increase conversion rates. Skullcandy used Videowise shoppable UGC placements to deliver a 5% conversion rate uplift and a 7.9% revenue-per-session increase when widgets were shown.
Yes. Videowise helps teams manage usage rights and creator permissions so UGC and creator assets can be reused more safely across ecommerce, ads, social, and onsite experiences. Comes with auto-unpublishing features.
Videowise supports ecommerce workflows across Shopify, Shopify Plus, Shop App, TikTok Shop, Klaviyo, mobile app builders, page builders, review apps, subscription apps, social channels, and other commerce tools. Available integrations on Salesforce, Adobe Commerce Cloud and custom headless implementations.
AI Visibility is whether your brand gets recommended, cited, or shown when shoppers ask ChatGPT, Gemini, Perplexity, or AI Overviews what to buy. Most ecommerce proof now lives in videos, UGC, creator reviews, TikToks, Reels, and product demos. AI cannot use that proof unless it is transcribed, structured, cited, and published in formats LLMs can actually read.
Videowise runs two AI Visibility engines from the same video library. Shopify AEO turns real UGC and product videos into AI-readable Product Wiki widgets, Brand Wiki pages, Q&As, video quotes, metafields, and schema on your Shopify store. YouTube GEO turns existing social videos, ad creative, and library content into optimized YouTube videos with titles, descriptions, hashtags, chapters, transcripts, and LLM-ready metadata.
Shopify AEO is Videowise's answer engine optimization solution for Shopify stores. It pulls from TikTok, Instagram, Meta ads, your Videowise library, and social listening, then turns real customer and creator videos into structured Q&As, wiki pages, citations, and schema. The content lives in Product Wiki widgets on PDPs and a Brand Wiki page, so AI engines can read the same proof shoppers already trust.
YouTube GEO is Videowise's generative engine optimization solution for YouTube. It pulls existing videos from Instagram, TikTok, Meta ads, and your Videowise library, stitches related clips into Shorts or long-form stories, and prepares them with AI-citable titles, descriptions, hashtags, chapters, transcripts, and metadata. Brands review and approve, then Videowise publishes on a safe schedule through YouTube's official API.
Videowise Clips is an AI video clipping feature that turns longer videos or live show replays into reusable short clips for ads, social, product pages, email, and commerce placements. Those clips can then be tested across PDPs, landing pages, ads, and email to see which messages improve conversion rate, revenue per session, and orders.
AI Clips analyzes video content, detects scenes and key moments, and creates shorter clips from the strongest parts of the source video. That can include hooks, product demos, testimonials, benefit claims, before-and-after moments, results, and calls to action. It helps tag and organize clips so they are easier to find, reuse, and activate across marketing channels.
Yes. Videowise videos can be used in email and SMS and is fully integrated with Klaviyo and major ESPs. Automated add-to-cart abandonment campaigns, launches, back-in-stock campaigns, education flows, and seasonal promos.
Yes. Videowise is SOC 2 Type II compliant, with security and privacy information available through our public Trust Center.
Yes. Videowise is designed to scale across stores, brands, markets, and large product catalogs, giving enterprise teams a more centralized way to run video commerce.Global teams can maintain a consistent strategy while still understanding performance at the level that matters to them, whether that's a specific market, product, campaign, or placement. Shoppable video, UGC, live shopping, AI-powered workflows, and AI Visibility can all sit within the same broader operation rather than being rebuilt independently by each market or team.
Your video selection should depend on various factors: the placement of the widget, your product, and even of your industry. You can use your own uploaded videos, TikTok, and Instagram videos on:Product Pages- Add product demos and how-to videos close to the CTA- Add unboxing videos on the top part of your page- Add testimonials videos at the bottom of the page for social proofThe Homepage- Add presentation videos for social proof on the top part of your homepage- Add product videos to emphasize the main product information and benefits- Add promotional videos to bring to spotlight sales and special campaigns- Add testimonial videos for social proofThe About Us PageAdd 'about us' video aka company culture video to emphasize "likeability" and other positive emotions. These have a far greater influence on customers buying from and staying loyal to you than any other fact-based factors.The Reviews Page- Add testimonial videos from your shoppers- Add unboxing videos- Add reviews and recommendation videosThe Blog - Massive conversion opportunity for your store- Add shoppable videos to each blog post to drive even more attention to your products and convert readers into shoppers
Videowise pricing depends on your brand's size, traffic and goals. Book a demo with our team so we can recommend the right setup for your brand.
Videowise is fully integrated with Shopify's native checkout system. You can configure the buy button behavior in multiple ways to take shoppers directly to the Checkout page, to View Cart, or to create a virtual cart within the video player. You can also add subscription buying options with our 3rd party app integrations.
For most video sources, you are responsible and you should own the rights for all data, information, content, and other materials that you upload, post, publish, share, or otherwise distribute or store in connection with Videowise.With our UGC social listening features, we allow you to quickly request usage rights from the creator of the content containing your products.
Definitely. You should keep an eye on hashtags that mention your brand.
We don’t offer video editing services, but we have partners who do. If you’re interested, let us know and we will be happy to help.
Yes you can, using our embedded video editor tool.
On-site video shopping means embedding shoppable videos on your online store.
No code needed, just basic copy/paste skills. Embed videos on thousands of product pages with automated product-video matching and save hundreds of hours.
Actually, this is the only place where you can do this. Videowise is the only video platform for e-commerce that embeds video at a massive scale while being page speed-friendly. You can add videos on a virtually unlimited number of products and pages and generate reports for each individual product and video widget.
Right now, you can source content from other user's Tiktok and Instagram accounts, only if your brand is mentioned/tagged in the post. You can then easily request the creator's usage rights to distribute it with ease with Videowise.
Instagram's API does not allow access to Reels; however, our customer success team can help you import your Instagram Reels on the Videowise platform.
UGC on your product pages. 5 to 35% higher conversion.
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