At Videowise, our commitment to security, privacy, and trust has always been at the core of how we build and scale our platform. Today, we’re proud to share that Videowise is officially SOC 2 Type I compliant.
This milestone demonstrates that we’ve implemented, and consistently follow, industry-leading security practices across our organization. It’s more than just a checkbox; it’s a reflection of the systems and culture we've put in place to keep our customers' data secure and private as we help them drive conversions with high-impact shoppable videos.
SOC 2 (System and Organization Controls 2) is a widely recognized compliance framework developed by the American Institute of CPAs (AICPA). It defines criteria for managing customer data based on five “trust service principles”: security, availability, processing integrity, confidentiality, and privacy.
Videowise serves ecommerce brands, enterprises, and agencies that handle sensitive customer data and care deeply about compliance. Our shoppable video infrastructure integrates directly with storefronts, meaning that security is non-negotiable.
With SOC 2 Type I compliance, our partners and customers can trust that:
Achieving SOC 2 compliance was a company-wide effort, and we couldn't have done it without the incredible work of our engineering, security, and operations teams. Here's a quick overview of what we implemented and refined during the process:
We partnered with Vanta to streamline the audit process and ensure best-in-class practices were met across the board.
SOC 2 Type I isn’t the finish line. It’s just one part of our long-term commitment to security. We’ll continue to invest in our systems, processes, and people to ensure Videowise remains a platform our customers can trust.
If you're an existing customer or exploring Videowise for your ecommerce brand, we’re happy to share a copy of our SOC 2 Type I report under NDA. Just head over to trust.videowise.com.
Thank you to our customers and partners for trusting Videowise as your video commerce partner. Security and trust will always be central to how we build.
SOC 2 Type I is a security compliance framework developed by the American Institute of CPAs (AICPA). It verifies that a company has designed and implemented security controls that meet the five trust service principles: security, availability, processing integrity, confidentiality, and privacy. A Type I report confirms those controls were in place at a specific point in time.
Ecommerce platforms handle sensitive customer data including payment information, personal details, and browsing behavior. SOC 2 compliance gives brands and agencies confidence that their technology partners have rigorous security policies in place, reducing the risk of data breaches, unauthorized access, and compliance violations that could damage both revenue and customer trust.
SOC 2 Type I confirms that a company's security controls are properly designed at a single point in time. SOC 2 Type II goes further by verifying that those controls have been operating effectively over an extended period, typically six to twelve months. Type II is considered the more rigorous standard and is the natural next step after achieving Type I.
Videowise protects customer data through a combination of role-based access control, real-time infrastructure monitoring, audit logging, vendor risk management, incident response planning, and periodic penetration testing. These measures are part of the SOC 2 Type I compliance process and reflect the company's ongoing commitment to maintaining a secure video commerce platform.
Yes. Videowise's SOC 2 Type I compliance confirms that enterprise-grade security controls are built into its platform and operations. Enterprise brands and agencies can request a copy of the SOC 2 Type I report under NDA at trust.videowise.com to review the specific controls and make informed decisions about integrating Videowise into their ecommerce stack.
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