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Using Videowise has enabled our community to get the best in class way (shoppable video) to immerse themselves into how to use our products and why they help with their skincare journey. The Videowise team was fun to work with and thorough in their approach and execution.
Eczema Honey is a leading skincare brand specializing in products for eczema sufferers created by Minesh Patel.Eczema Honey has a solid mission: delivering products that are soothing, safe, nourishing, and indulgent. With an unwavering commitment to excellence, Eczema Honey prioritizes the infusion of high-quality and food-grade ingredients renowned for their revitalizing and skin-loving attributes. The products extend beyond skincare, becoming an integral part of people's lives, offering a sense of solace through their soothing and cooling formulations designed for daily use. Eczema Honey proudly boasts the Leaping Bunny Certified Cruelty-Free seal, reflecting the brand’s dedication to compassionate practices and products. At the heart of Eczema Honey's creation lies a deeply personal motivation – the well-being of the founder’s family. The products were born from the desire to provide relief to his cherished children. This genuine care shines through Eczema Honey’s offerings as the brand extends its meticulously curated range to a broader audience, sharing the nurturing benefits.
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Creating a distinctive presence in the highly competitive skincare landscape proved to be a demanding endeavor for Eczema Honey.
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The introduction of videos became the backbone of Eczema Honey's strategy to overcome its challenges.
In essence, the strategic use of videos helped Eczema Honey to address the brand’s challenges in selling a unique proposition. It also enabled the brand to create a resonant narrative that converted viewers into believers and customers.
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Eczema Honey's store conversion rate witnessed a significant surge from 3.1% to an impressive 4.1%, marking a substantial +1% increase that highlighted the effectiveness of the video-centric approach in influencing customer decisions. Additionally, the adoption of video content positively impacted the brand's average order value (AOV), further solidifying its influence on customer behaviour.
Engagement metrics attested tothe success of the video integration strategy. Shoppers engaged with an average of 3.4 videos per visit, achieving an impressive 72% video completion rate.
The average watch time per shopper is impressive, consisting of 1 minutes and 48 seconds, clearly indicating the audience's interest in exploring the product's benefits.
Shoppers who interacted with shoppable video content displayed an average conversion rate of 8%. This robust conversion rate reinforced the strategy's efficacy in building customer trust and propelling them toward confident purchasing decisions.